Post by buzz on Dec 8, 2021 3:56:18 GMT
I Figured I would chime in on the squawks for N356X ……… I probably have had the most unfortunately, along with the Big sales issue $3500.00 out my pocket THANKS to Mr.MARK WOODS just to start off with…… all of the following took place while under full factory warranty…..
1. Chipped vertical tail on the very top nothing major about the size of a $50 cent piece and a damaged front nose wheel pant Mark Gregor took care of those personally and paid for the repair in full $860.00
2. Cracked exhaust pipe and retaining bracket Tecnam sent the parts and paid 1/2 hour $45.00 labor even thou it to 2 hours for the repair……
3. Burned through oil return line ( In Flt Emergency) Tecnam bought a new line, But refused any labor telling me it was my fault the oil line was strapped directly to the exhaust manifold. Just Darn Lucky
I did not trash a new 80 hour engine…… landed at the near by airport by pure luck. 8 hours on the ground to remove and replace the line.
4. Warped glare shield, Tecnam did send a new replacement and Paid 1/2 hour labor $45.00 . It took about 8 hours to remove and cut to fit the new glare shield. The replacement did the same thing still waiting on this one..
To be resolved……
5. Oil temperature molex plug pin came lose in Flt gave erroneous temperature readings I called Brett at leading edge Airfoils he got me on the right track and I did have Tecnam $215.00 send a new sensor, but sent it back once I found the lose pin. One hour of my time to replace pin…. no labor from Tecnam ……
6. Stabilator bolts installed were to short from the factory, bearings we’re riding on the bolt threads causing a lot of up and down nose pitch. Josh sent new bolts, washers and lock nuts. Tecnam paid one hour of labor $95.00 ……… took about 10 hours for the bolt replacement………
7. Radio squeal and Non compliant IN OPERABLE ADSB OUT from the factory, got a call from the FAA letting me know the ADSB had never worked from the first day the aircraft was put into service. Got a special waver to Fly the airplane to an authorized Garmin repair facility. The radio and VOR antennas connectors were reversed. ADSB Connector pin 29 was bent, replaced connector … Total cost $4000.00 3.5 hour Flt each way ( RYN ) field and three days in a hotel. Tecnam paid $1150.00………..
8. Wrong carburetor floats installed from the Factory Fuel pissing out of the carb drain lines. Called leading edge airfoils Spoke with Brett. He sent new carb gaskets, O rings, and new floats. Parts cost me $500.00 Flied a claim with Rotax with the help from Brett took four months got reimbursed $420.00 no labor paid. Took me 8 hours to remove and replace four carb floats with the right ones…….
Took me about the last two years to complete most of this, one item still pending and it all started from day one of my Flt back to Las Vegas from Mankato MN. Heck I was hoping for a month of trouble free flying especially buying a brand new Airplane…….. Oh and the best for last Tecnam was only going to give me one year of factory warranty because Mark had the airplane in his inventory for a year. Tecnam’s policy is the warranty go’s into effect to WHO ever first receives the airplane in this case Mark Gregor. So I spent a few months dealing with Walter Dacosta explaining the warranty situation. I asked him did I buy a new airplane or a used airplane he said I did buy a new airplane. So I asked him again do all new Tecnam aircraft come with a two year 200 hour warranty he said Yes. Any way after several months of emails the board the big guns voted to GRANT my two year warranty request!
I said wow! Finally they actually voted to give me something that should have been automatically enforce with the purchase of my new 2018 P-2008
Please feel free to chime in! Happy to answer any and all questions…… Hope this helps some of you especially those of you considering buying a new Tecnam……
Ray & Lucy 👍🏻✅🎁🙏😊🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🎄✈️
